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Kaisernetwork.org is no longer publishing new content as of June 1, 2009.

The Kaiser Family Foundation continues to provide webcasts, podcasts and transcripts of Kaiser's events along with health policy briefings on the Hill conducted by the Alliance for Health Reform. You may access these webcasts, along with Kaiser's original videos and documentaries, on kff.org. All archived webcasts, podcasts and transcripts made available on kaisernetwork.org prior to June 1, 2009, continue to be available on-demand. You may search for webcasts here.


"Delivery Systems Matter! Improving Quality and Efficiency in Health Care" 3/17/2004
Kaiser Permanente Institute for Health Policy and Health Affairs, Washington, D.C.

Publications and Reports

"The National Healthcare Quality Report"
The report includes a broad set of performance measures that can serve as baseline views of the quality of health care. The report presents data on the quality of services for seven clinical conditions, including cancer, diabetes, end-stage renal disease, heart disease, HIV and AIDS, mental health, and respiratory disease.
Agency for Healthcare Research and Quality (AHRQ), December 2003

"To Err is Human: Building a Safer Health System"
This document is the first in in a series of publications from the Quality of Health Care in America.
Institute of Medicine, 1999

"Crossing the Quality Chasm: A New Health System for the 21st Century"
Provides a detailed review of literature on the quality of care.
National Academy Press, March 2001

"Reducing Errors in Health Care"
Fact sheet examines how medical errors occur, who is at risk, and how to improve patient safety.
Agency for Healthcare Research and Quality, April 2000.

"Toward a 21st Century Health System: The Contributions and Promise of Prepaid Group Practice"
Documents the actual and potential contributions of prepaid group practice (PGP) to American health care. Each chapter explores a different aspect of the U.S. health care markets and is written by one or more distinguished scholars or health care leaders.




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