2004 State of Health Care Quality Report 9/23/2004
National Committee for Quality Assurance, Washington, D.C.
National Committee for Quality Assurance's annual State of Health Care Quality report is the culmination of a year's worth of measurement and data collection, the goal of which is to help drive improvement by providing as complete a view of health care quality and performance as possible.
The report serves as an assessment and interpretation of key trends in the health care industry and their effect on the nation's overall health. The results summarized in the report are reflective of date collected for Quality Compass, NCQA's database of managed care information, and for NCQA's Accreditation and recognition programs.
Briefing
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transcript )
The State of Health Care Quality
- Margaret E. O'Kane, president, NCQA
Quality Strategies: Public/Private Partnerships
Aligning with the Public Sector
Paying for Excellence in California: P4P and The Pacific Business Group on Health
Bridging the Gap with Information: Advice for Consumers
Expanding Accountability: CIGNA’s Commitment to Report PPO on Performance
- Allen Schaeffer, M.D., medical director, CIGNA
The Nation’s Top Plan: Quality & Satisfaction at Harvard Pilgrim Health Care
Closing/Questions and Answers

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