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FAQ: HealthCast
1.
What is HealthCast?
2.
How can I be informed about upcoming HealthCasts?
3.
What is a Healthcast and how does it work?
4.
What if I'm not available to watch a HealthCast live?
5.
Why doesn’t a HealthCast look and sound like my television?
6.
How do I view a HealthCast?
7.
How do I find out if my computer meets the minumum system requirements for viewing a HealthCast?
8.
How do I download the free software to view a HealthCast?
9.
Common Problems with Viewing a HealthCast
10.
I've watched a HealthCast before, but today I get an error message.
11.
Help! When watching a HealthCast, the video stops and I get the message: "Network Congestion, Buffe...
12.
When trying to view a HealthCast, no video comes up.
13.
When attempting to view a HealthCast, I get this error: "Requested file not found."
14.
I see the video playing, but I can't hear any sound...
15.
The sound cuts in and out a lot while watching a video. What do I do?
16.
Not sure which player to use?
17.
Why is the video so slow and choppy?
18.
What do I do when the volume is too low while watching a HealthCast?
19.
The video has stopped in the middle of the HealthCast. What should I do?
20.
The video plays, but images are unclear and appear to be lagging. Is this normal?
21.
How do I download the latest version of Microsoft Internet Explorer, Netscape Navigator, or AOL?
22.
Can video cassettes of a Healthcast be obtained?
23.
How do I access a list of archived webcasts?
24.
Is there a faster way to scroll through a HealthCast session than just hitting the forward or backwa...
25.
Is this a free service?
26.
I'm having problems printing.
27.
How do I save a transcript or other PDF? How do I select text to copy and paste?
28.
Why can't I view webcasts in RealPlayer?
29.
My organization's upcoming event will be webcast by kaisernetwork.org. What Promotional Tools can I ...
30.
How do I listen to a podcast?
31.
What is a podcast?
32.
How to disable a pop-up blocker
33.
When I play videos using Flip4Mac, I get the video/picture, but no audio.
34.
I have a Mac, and I've downloaded installation files for Windows Media Player. What do I do with a ...
35.
The real media files on the site won't play for me. What should I do?
36.
When I try to access a webcast, I receive a message that says I cannot connect to the server and/or ...
37.
What is Email a Clip?


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